heartathome Senior Contributor
Where is everyone?
I'M GETTING NO EMAILS SO I CAN'T SEE ANYONE!!! PLEASE HELP ME! @moderator HOW DO I GET NOTIFICATIONS?
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heartathome Senior Contributor
I'M GETTING NO EMAILS SO I CAN'T SEE ANYONE!!! PLEASE HELP ME! @moderator HOW DO I GET NOTIFICATIONS?
In response to: Where is everyone?
wonderingalice1 Moderator
Hi @heartathome
Thank you for sharing that you aren't receiving notifications-I understand this can be frustrating. While I'm not able to investigate or fix this directly from my side you can report any issued via our Technical Feedback Form.
Submitting the form sends your report straight to our tech team, and ensures they have all the information they need to look into what's happening to your emails and notifications.
I understand how disruptive this can be, and we really appreciate your patience during these changes.
Thank you
Wonderingalice1
In response to: Where is everyone?
DogMan79 Senior Contributor
I'm now receiving email notifications when they should be turned off
How do I turn them off?
In response to: Where is everyone?
Cuddlebear Senior Contributor
This is very frustrating. I’m having a lot of technical issues too. I feel so overwhelmed by them. I want my community back.
In response to: Re: Where is everyone?
heartathome Senior Contributor
I've reported it to the technical team wonderingalice1 This is so ridiculous!!! I'm so stressed out! I feel sorry for so many of us that use this site every day for mental health support! Take us back to what we had!! 😩
In response to: Re: Where is everyone?
heartathome Senior Contributor
Hang in there Cuddlebear! I'm hanging around in limbo with you! It's terrible!🫂💜
In response to: Re: Where is everyone?
Ru-bee Moderator
Hey @heartathome @Cuddlebear I hear how frustrating and isolating it can feel to be in a limbo state right now. I do want to you assure you that all of this feedback is being shared with our IT team who are actively working on fixes and will hopefuly have some more updates on this soon. In the meantime, I hope you're able to show yourself some extra care right now, whether that's having a warm cuppa, putting on your favourite song, having a stretch or a walk... anything that might feel soothing
In response to: Where is everyone?
Chasingsunsets Senior Contributor
Afternoon @heartathome @Cuddlebear @DogMan79, just coming by to say hi 😊, we are all hear at @heartathome just a few tech stuff to sort out. They are definitely are aware of all of the glitches and I know would be working hard to get them rectified 🤞. I am thinking of you all and looking forward to connecting as usual soon ☀️💜
In response to: Where is everyone?
Chasingsunsets Senior Contributor
Ps @heartathome I’m not able to edit my post so sorry for some typos etc 😜. Sitting with you 🙏, I’m also not getting emails and pop up notifications are glitching so we are all in the same boat 🤪. Nice to see you around though as always 💜
In response to: Where is everyone?
MissGremlin Senior Contributor
Hello @heartathome sweet, thinking of you and sending lots of love and hugs ❤️. I'm not getting any email notifications either other than 2 last night but then that was it. I can't tag so many people on here and it takes forever for one to even show up if it does work. I'm not liking the new upgrade, it feels more of a downgrade at the moment.
In response to: Where is everyone?
Realness Senior Contributor
Hi @heartathome ,
Just saying hi and testing the site. Hope you're having a good day.
You’ll soon be able to use one secure login to access all SANE services.
For added security, members are now required to log in with their email address and password - member names are no longer supported for logging in.
If you had a Forums account before 19 May 2026 and haven’t set up your new login yet, you'll be prompted to set up your new secure login when you sign-in.
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